Yes! We offer free shipping on all orders over $50. Orders under $50 have a flat shipping rate of $5.99.

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Contact our customer service team to initiate a return.

Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

All our products meet or exceed industry safety standards. However, please read product descriptions carefully and consult with your veterinarian if your pet has specific needs or sensitivities.

Yes! Once your order ships, you'll receive a tracking number via email. You can use this to track your package's journey to your doorstep.

Currently, we operate exclusively online. This allows us to offer competitive prices and serve pet owners nationwide.

You can reach us through our Contact page, via email at hello@goodpetsupply.com, or through our social media channels. We typically respond within 24 hours.

Yes! Contact us for special pricing on bulk orders. We're happy to work with shelters, rescues, and other organizations.